Privacy Policy

Effective Date: January 1, 2026

Nyami ("the Service") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Information You Provide

• Social login information: Google or Apple account identifier, email address
• Profile information: Nickname, profile photo (optional)
• Service usage data: Meal records, photos, location data (optional), timestamps

Automatically Collected Information

• Device information (OS version, device model, app version)
• Service usage logs (access time, IP address)
• Error information (app version, build, OS version, device model, error details, screen route, and a random per-install identifier that is not linked to your account) — sent to Firebase Crashlytics and the Nyami server (AWS)
• Abnormal-behavior records (error screens shown, server errors, connection failures, slow app starts, laggy screens, unresponsive buttons, and failure reasons of key actions such as uploads; not linked to your account) — sent to the Nyami server (AWS)
• Navigation trail and device settings (up to 20 recent screen names, menu names tapped, app foreground/background changes, and connection types before an error; system language, font scale, screen brightness mode, screen size, and whether the device is an internal test device; not linked to your account) — sent to the Nyami server (AWS). Photos, text you type, email, name, and location are not included.

Information You Choose to Send

• Problem reports (only when you send one from Settings > Report a problem): the description you write, an optional screenshot you pick, the previous screen, the navigation trail, and device information. If you are signed in, the report is linked to your account (username) so we can follow up. Extra data such as location is removed from the screenshot before it is sent.

2. How We Use Your Information

We use collected information solely for the following purposes:

• User identification and service delivery
• Storing meal records and displaying timelines
• Social features (feed, follow, likes, comments)
• Service improvement and statistical analysis (anonymized)
• Customer support
• Fraud prevention
• Finding and fixing app errors

3. Data Retention and Deletion

• Account deletion: Data is deleted immediately (except where retention is required by law)
• Meal records: Deleted immediately upon account deletion or deletion request
• Service logs: Retained for 3 months, then deleted
• Error information, abnormal-behavior records, and navigation trail: Retained for 90 days, then deleted (review records of grouped errors and the random identifiers used to count affected devices are kept with the group)
• Problem reports (description, screenshot, linked account information): Retained for 90 days, then deleted. Deleted immediately when you delete your account
• Payment records: Retained for 5 years as required by e-commerce regulations

4. Sharing with Third Parties

We do not share your personal information with third parties, except:

• When you have given prior consent
• When required by law

5. Service Providers

We use the following service providers to operate the Service:

6. Your Rights

You may exercise the following rights at any time:

• Request access to your personal information
• Request correction of your information
• Request deletion of your information
• Request to stop processing
• Delete your account

You can manage these in Settings > Account, or contact us at eziongbus@gmail.com.

7. Cookies and Tracking

The Service does not use web cookies. We may collect anonymized analytics data within the app for service improvement. You can withdraw analytics consent in Settings.

8. Contact Us

• Email: eziongbus@gmail.com

9. Changes to This Policy

We will notify you of any changes through in-app announcements before they take effect.